FAQ’s

Are the scooters and wheelchairs easy to transport?

Absolutely. All our scooters and wheelchairs are designed to be foldable, ensuring convenient transportation. It’s worth noting that the XL-01 Mobility Scooter is an exception to this, as it is a sturdier mobility solution specifically crafted for individuals weighing over 150kg.

What is the cost of delivery?

Delivery is free throughout South Africa, ensuring a seamless and cost-effective experience for our valued customers.

Do you possess NAPPI codes?

Regrettably, we do not have NAPPI codes at this time.

Are batteries included with the electric scooters and wheelchairs?

Yes. Each electric scooter and wheelchair is equipped with its own battery, and we also provide a charger for your convenience.

What is the speed range of your products?

Most of our products offer a comfortable speed range of 6-8 km per hour. However, our XL-01 Mobility Scooter boasts a specially engineered and safer design, allowing it to achieve speeds of up to 28 km per hour.

Is there a mobility scooter suitable for individuals weighing over 150kg?

Yes, the XL-01 Mobility Scooter is a robust and dependable solution specifically designed for individuals weighing up to 150kg.

Are the products covered by a guarantee or warranty?

Yes. Each product is assigned a unique serial number, which is directly linked to our comprehensive Guarantee and Warranty Policy. Our products are backed by a one-year limited guarantee. This means that you are covered by us in the event of any issues that may arise. However, it’s important to note that this coverage is limited to instances of negligence and incorrect use of the product.

Where can I find parts for my scooter?

As the exclusive agency for SeeDream Mobility in Africa, we proudly maintain a comprehensive inventory of all parts essential for your mobility scooter. Rest assured, our dedicated service ensures that you have convenient access to the genuine and high-quality components your scooter needs.