Limited Guarantee and Warranty for Mobility Solutions
Experience Peace of Mind with See Dream’s Warranty
At See Dream, we’re not just dedicated to providing you with the best mobility scooters, electric wheelchairs, and accessories — we’re committed to ensuring your satisfaction and peace of mind long after your purchase. Understanding the importance of reliability and support in mobility solutions, we proudly offer an exclusive 1-Year Collect, Repair, and Return Warranty on all our products.
Why Choose See Dream?
- Global Recognition
As the leading brand in countries like Japan, South Korea, the UK, Norway, Spain, the Netherlands, Australia, and New Zealand, See Dream is synonymous with quality and innovation in mobility solutions. - Direct from Manufacturer
Imported directly from the manufacturer and sold directly to you, ensuring not only the best prices but also the highest standards of quality and reliability. - Excellent After-Sales Support
Our commitment to your satisfaction extends far beyond the sale, with comprehensive after-sales support you can count on.
Our 1-Year Warranty Promise
Our warranty covers all parts and labor required for any repairs due to manufacturing defects or malfunctions, offering you complete assurance in the quality of your purchase.
Hassle-Free Process
- Collect
Should you encounter any issues with your mobility scooter or electric wheelchair, our dedicated team will arrange for a courier to collect the product from your doorstep, anywhere in South Africa. - Repair
Our team of expert technicians will meticulously assess and repair your product, ensuring it meets our strict quality standards. - Return
Once repaired, we’ll return your product to you, ready for use, at no additional cost.
Our Unwavering Commitment To Achieve 100% Customer Satisfaction
We strive for nothing less than 100% customer satisfaction. We believe in the transformative power of our products to enhance the lives of our customers, ensuring they enjoy greater independence and freedom in their daily activities.
Achieving Excellence in Customer Service
Our current customer satisfaction rate stands proudly at 98% — a testament to the quality of our products and the excellence of our service. With only 2 claims for every 100 scooters sold, our track record speaks volumes about our commitment to reliability and customer trust.
Continuous Improvement for Ultimate Satisfaction
We view each feedback and claim not as a setback, but as an opportunity to learn and improve. Our dedicated team works tirelessly to address any concerns and to enhance our products and services continually. It’s this commitment to excellence that drives us closer to our goal of 100% customer satisfaction.
Your Feedback Powers Our Progress
Your experiences and insights are invaluable to us. We encourage our customers to share their feedback, knowing it plays a crucial role in our ongoing efforts to improve and to meet your needs more effectively. Whether it’s a feature you’d love to see, or a concern that needs addressing, we’re here to listen and act.
Beyond the Warranty
While our warranty is comprehensive, we also offer extended protection plans and accessories to enhance your experience and provide additional peace of mind.
Get in Touch
Have questions about our warranty, products, or services? Our customer support team is here to assist you. Contact us today to learn more about how See Dream can support your mobility and independence.
Walmer Down
6070
South Africa